Terms of Use

Who provides Otis

Otis is provided by the Otis team. Contact: hello@otismobile.com.

What Otis is

Otis is an AI tool for trading psychology, discipline, risk management, journaling and chart interpretation. It can discuss uploaded charts, including potential entry, stop and target areas; keep a journal of trades imported from MetaTrader 5; and describe behavioural patterns it observes in your records. You must be at least 18 to use Otis.

Informational output and trading risk

Otis provides informational AI output for education and self-reflection. Chart discussion may identify possible buy or sell zones, entries, stops and targets. AI output may be wrong, incomplete or stale and is not a substitute for advice from a qualified professional. Otis is not a broker or trade-execution service. You are responsible for checking the information and making your own trading decisions.

Trading leveraged products such as forex and CFDs carries a high risk of losing money, and you can lose more than you expect. Past results and observed patterns do not predict future results. Otis does not guarantee any outcome, profit or improvement.

Read-only broker access

If you link a MetaTrader 5 account, Otis asks for your investor (read-only) password. Otis only reads trade history and account balance. It never places, modifies, closes or copies a trade.

Otis Premium subscription

• Otis Premium is an auto-renewing monthly subscription purchased through Apple's App Store.
• The price is shown in the app before you buy, in your local currency, as provided by Apple.
• Payment is charged to your Apple ID when you confirm the purchase.
• The subscription renews automatically each month unless you cancel at least 24 hours before the end of the current period.
• You can manage or cancel it at any time in your Apple ID subscription settings (Settings → your name → Subscriptions). Cancelling stops future renewals; access generally continues until the end of the period already paid for.
• Refunds are handled by Apple under Apple's policies.
• Use "Restore Purchases" in the app to check for an existing subscription associated with your Apple ID. Restoring can affect which Otis account has access under the purchase provider's restore policy.

Website purchases:

• Otis Premium can also be bought on the Otis website.
• Website purchases are processed by Stripe.
• The price is shown before you pay.
• The subscription renews monthly until cancelled.
• To cancel a website subscription, email hello@otismobile.com and future renewals will be cancelled, with access continuing until the end of the month already paid for.

Your account

You are responsible for keeping your sign-in details secure. You may delete your account in Profile → Account → Delete account. We keep your account records until deletion; deleting your Otis account does not cancel a subscription with Apple. Cancel it separately in your Apple ID subscription settings. We may suspend access for abusive or unlawful use, or misuse that threatens the service's security.

Liability, governing law and changes

Nothing in these terms excludes or limits liability or mandatory consumer rights where the law does not allow it. The laws of England and Wales govern these terms, without taking away mandatory consumer protections or court rights you may have where you live. We will notify you of material changes in the app or by email.

Apple

Your licence to use the iOS app is subject to Apple's standard Licensed Application End User License Agreement (EULA). Apple handles App Store purchases and refunds under its applicable policies.